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Customer Service

Customer Service

Organic Loven by Morning Indigo, LLC strives to provide our valued customers with superior customer service.  We have posted a Frequently Asked Questions (FAQ's) for your convenience.  If the Q & A does not answer your questions, please feel free to contact us at the appropriate email address below.

TO PLACE AN ORDER:
1.Online: www.organic.com
2.Mail: Organic Loven, Attention:  Orders - 131 N Judd Pkwy NE, Fuquay-Varina, NC  27526
3. Via Telephone: Toll Free - 866-978-2111 or Local - 919-457-0447

SHIPPING:
All U.S. orders are shipped USPS 2-3 day Priority Service Or UPS.  Pricing will vary dependent upon the weight/size of the order.  Most orders will incur shipping costs between $5.05-$9.50.  Orders are received, processed and shipped to their destinations within 1-2 business days.  Any orders received after 12 noon EST will begin processing on the next business day. For shipping questions, email us at:   info@organicloven.com

P.O. BOXES AND APO/FPO ADDRESSES:
Most items may be shipped to  P.O. Box or Military APO/FPO address, but some restrictions apply. Overnight service is not available.

WORLD WIDE INTERNATIONAL SERVICE VIA FEDEX:
We only utilize FedEx to ship orders outside of the United States. Please note that all international orders  are subject to applicable duties and taxes and are the responsibility of the customer.  Please check with your local customs office for details on how these charges are assessed and applied.  Packages that are returned due to unpaid duties and customs will be charged an additional shipping fee.

PRIVACY & SECURITY:
For each visitor to our Web site, our Web server records only the consumer's domain name, but not the email address. We also collect aggregate information on what pages consumers visit. This information is used to improve the content of our Web site.

For each visitor to our Web site, our Web server records only the consumer's domain name, but not the email address. We also collect aggregate information on what pages consumers visit. This information is used to improve the content of our Web site. Shopping cart contents are anonymous until an actual order is placed.

YOUR EMAIL ADDRESS:
We collect the email addresses of those who communicate with us via email, place orders via our website, or who provide us with email addresses in any other communications.
We do not sell, rent, or loan customer email addresses to any other party.

Your email address will be used to send your order and shipping confirmations, and for relevant correspondence regarding your order. We may also send you occasional email notices relating to our products or services. If you do not want to receive email from us in the future, please let us know by sending email to us at info@organicloven.com

YOUR POSTAL ADDRESS:
If you supply us with your postal address you may receive occasional mailings from us with information on products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending email to us at info@organicloven.com

CHANGING YOUR POSTAL OR EMAIL ADDRESS:
You may change your email information or your postal address information by sending email to us at info@organicloven.com

WEB SITE SECURITY:
We have taken many steps to ensure the security of your transaction. The data you send is strongly encrypted, using 128 bit SSL technology, the industry standard security protocol that Site Name uses to communicate with secure browsers like Netscape and Internet Explorer. You can confirm that you are in a secure area by looking for the closed padlock symbol on your browser.

 

Morning Indigo, LLC is certified and/or ranked by  the following companies:

 camp-for-safe-cosmetics-high-res-small.jpg      peta.gif

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