Organic Loven by Morning Indigo, LLC strives to provide our valued customers with superior customer service.  We have posted a Frequently Asked Questions (FAQ's) for your convenience.  If the Q & A does not answer your questions, please feel free to contact us at the email address below.

To Place an Order:

  1. Online: www.organicloven.com
  2. Via Telephone: Toll Free - 866-978-2111
  3. Email: support@organicloven.com

*Shipping:

All packages are discreetly shipped within plain boxes from US Shipping Carriers. All U.S. orders are shipped either USPS First Class or 2-3 day Priority Service, FedEx or UPS Ground.  Pricing will vary dependent upon the weight/size of the order.   Orders received by 12 noon EST are processed and usually shipped to their destinations within 2-3 business days.  Any orders received after 12 noon EST will begin processing on the next business day. For shipping questions, email us at:  support@organicloven.com

*Note that the shipment days reflect the transit times, not the processing times which may vary between our various distributors warehouses 2-4 days.

P.O. Boxes and Apo/Fpo Addresses:

Most items may be shipped to  P.O. Box or Military APO/FPO address, but some restrictions apply. Overnight service is not available.

World Wide International Service:

We utilize FedEx, USPS International, UPS and DHL to ship orders outside of the United States. We select the best pricing with the fastest trackable service. Please note that all international orders  are subject to applicable duties and taxes and are the responsibility of the customer.  Please check with your local customs office for details on how these charges are assessed and applied.  Packages that are returned due to unpaid duties and customs will be charged an additional shipping fee.

Privacy & Security:

For each visitor to our Web site, our Web server records only the consumer's domain name, but not the email address. We also collect aggregate information on what pages consumers visit. This information is used to improve the content of our Web site.

For each visitor to our Web site, our Web server records only the consumer's domain name, but not the email address. We also collect aggregate information on what pages consumers visit. This information is used to improve the content of our Web site. Shopping cart contents are anonymous until an actual order is placed.

Your Email Address:

We collect the email addresses of those who communicate with us via email, place orders via our website, or who provide us with email addresses in any other communications.
We do not sell, rent, or loan customer email addresses to any other party.

Your email address will be used to send your order and shipping confirmations, and for relevant correspondence regarding your order. We may also send you occasional email notices relating to our products or services. If you do not want to receive email from us in the future, please let us know by sending email to us at support@organicloven.com.

Your Postal Address:

We will only use your postal address to deliver packages that have been ordered.  We do not mail out any promotional items to your postal address on file.

Changing Your Postal or Email Address:

You may change your email information or your postal address information by sending email to us at support@organicloven.com

Web Site Security:

We have taken many steps to ensure the security of your transaction. The data you send is strongly encrypted, using 128 bit SSL technology, the industry standard security protocol that Site Name uses to communicate with secure browsers like Netscape and Internet Explorer. You can confirm that you are in a secure area by looking for the closed padlock symbol on your browser.